Accelerate Your Digital Transformation
We help companies advance their online presence and market leadership with digital solutions that customers love and embrace.
The Challenge
The world has gone digital but, many organizations still struggle with how to get started, where to focus, and how to best serve their customers.
Eastan Consulting can be your guide with sound and proven product solution consulting. Over the past 20+ years, we’ve delivered B2B and B2C digital solutions to retail, airline, high-tech, and supply chain companies of all sizes, from startups to Fortune 10 giants.
We are Eastan Consulting
Eastan Consulting provides eCommerce services advising customers on strategy, best-in-class processes, and metrics
to drive their digital transformation - building revenue and market leadership while cutting costs. We believe that in order to win in challenging environments, companies need to continuously adapt and innovate. We partner with our clients to embed new ways of working supported by cultural change, to deliver sustained success.
We have successfully delivered digital transformations in large organizations, in individual business units, and start-ups. With a proven track record across multiple industries, our team is ready to assist you on your journey. We measure our success against your success.
Our Services
We will work with you to address the specific needs of your organization. We can devise/develop critical items to support your Digital Solutions including your:
- Product Strategy: Every great journey starts with a map. Unless you have a strategy to make it happen, it won’t happen.
- Product Road Mapping/Management: Many organizations struggle with roadmaps, finding them difficult to maintain and rarely accurate. Change that narrative—concentrate on value and results.
- Metrics/Analytics: You can’t improve what you can’t measure. Determine the right metrics/analytics to capture that have impact.
- Organizational Design: How many product managers should you hire? What skills are needed? For what areas? Don’t guess. Plan.
Our Approach
Our digital commerce consulting service begins with a comprehensive evaluation to help identify:
- Mission and Key Objectives: What is your primary focus? Why?
- Current State: What are your current issues, gaps and opportunities? What are your current plans/efforts? What is impacting your digital transformation?
- Target Customer: Who are your target customers/users? What problem are they trying to address/solve?
- Supporting Infrastructure Requirements: What other areas in your organization need to be addressed for you to succeed?
- Success Criteria: What does success look like? How are you currently measuring and assessing your efforts?
Upon completing our evaluation, we will develop and deliver a comprehensive report that includes the outcome of our analysis, solution recommendations with a project plan. We also offer referrals on external providers that can help you get there quickly and smoothly.
What We'll Accomplish
Our journey begins with spending the time to understand your organization and your anticipated digital solution requirements. From there, we’ll help you:
- Formulate Product Strategies: Develop an effective and compelling product strategy with supporting outcome-driven product roadmaps.
- Empower and Equip Product Teams: Coach and develop teams to execute and exceed performance targets.
- Establish Actionable Analytics: Devise and implement KPIS/metrics to monitor activity and product solution/service impact and plans to act and respond on items of concern.
- Drive Brand Awareness: Drive digital transformation for your brand with direct ownership of discovery, inspiration, evaluation and transaction experiences.
We will be highly engaged throughout the entire process ensuring clear communications and transformative success while developing high-performing, cross-functional teams.
Why Us? Our Customers Explain
We have successfully delivered digital transformations in large organizations, in individual business units, and start-ups. With a proven track record across multiple industries, our team is ready to assist you on your journey. We measure our success against your success.
"Eastan has done a fabulous job of triaging, organizing, and institutionalizing processes in our Product Management and Support organizations."
Vice President, Professional Services, Manhattan Associates
"Eastan has a pragmatic approach to creating Digital Solutions to meet business needs. They are able to blend client requirements with technology to form strong designs."
Transformation Solution Consultant (United Kingdom)
"Eastan Consulting offers great digital commerce consulting leadership able to give advice given their extensive experience."
Senior Digital Business Leader (Chile)